Casework guidelines
The following guidelines give a general indication of the kinds of legal problems that we maybe able to help with.
| Issue | Can we help? | We may refer you to... |
| Body Corporate | Advice and referral only. | Dispute Settlement Centre of Victoria |
| Business Matters | No advice given. | |
| Child Protection | Advice and referral only. | Victoria Legal Aid |
| Child Support | Advice and referral only. | Victoria Legal Aid |
| Consumer Complaints | Advice given. | Consumer Affairs Victoria |
| Conveyancing | No. | |
| Crimes Compensation | See ‘Victims of Crime’ below. |
|
| Criminal Offences | Advice and referral only. | Fitzroy Legal Service |
| Corrections | Limited advice given in non-criminal matters. | Victoria Legal Aid |
| Debt | Advice and assistance available. | Consumer Action Law Centre
|
| Disabilities
| Advice and referral. | Disability Discrimination Legal Service |
| Discrimination | Advice and referral. | Victorian Equal Opportunity and Human Rights Commission |
| Employment | Advice and assistance. | Job Watch |
| Environment | Advice. | Environmental Defenders Office |
| Family Law | Advice and assistance. | Victoria Legal Aid. |
| Family Violence | Advice and assistance. | |
| Financial Matters | DCLC will not provide solicitor’s certificates for mortgages or guarantees. No advice about taxation. Referral only. | Financial counsellor:
|
| Immigration | No service provided. | Refugee & Immigration Legal Centre Inc |
| Intervention Orders | Advice and assistance. | |
| Mortgages & Guarantees | DCLC will not provide solicitor’s certificates for mortgages or guarantees. | |
| Motor Vehicle Accidents | Advice and assistance. | Dispute Settlement Centre of Victoria |
| Neighbourhood Disputes | Advice and assistance. | Dispute Settlement Centre of Victoria |
| Personal Injuries | Advice and assistance to complete TAC forms if needed. | |
| Police Complaints | Advice and assistance. |
|
| Powers of Attorney | Advice and assistance. Do-it-yourself kits available. $30 donation requested for preparation of a Power of Attorney. |
|
| Probate | Advice | Probate office t 03 9603 6111 |
| Social Security | Advice for prosecution, refusal of entitlements, and breaches. | Social Security Rights Victoria Victoria Legal Aid |
| Taxation | No advice given. | Private solicitor |
| Tenancy | Advice and referral. | Tenants Union of Victoria |
| Traffic Offences | Advice. | Victoria Legal Aid |
| Victims of Crime | Advice and assistance. | Victims Support Agency |
| Wills | Advice. Wills prepared by clients may be checked and witnessed. | |
| Workcover | Advice only. |
