Western Suburbs Legal Service

Rights and responbilities of Western suburbs legal service

Western Suburbs Legal Service Rights:

• To expect unpaid workers to fulfil the tasks they have committed themselves to
• To expect honesty and accountability from unpaid workers
• To have respect of work environment, equipment, etc
• To decline workers who may be unsuitable
• To expect unpaid workers to adhere to confidentiality guidelines
• To expect that unpaid workers be members of the legal service and to attend management committee meetings at least twice yearly
• To expect unpaid workers, when representing the legal service, to present a positive image of the agency and be consistent with policies and philosophies of the agency
• To expect unpaid workers to undertake initial and ongoing training.

Western Suburbs Legal Service Responsibilities:

• To plan for the use of unpaid workers so that they know they are appreciated and being effective
• To provide clear job descriptions
• To respect the value of unpaid workers
• To give encouragement and constructive feedback to unpaid workers
• That ensure that every staff member accepts and respects unpaid workers as co-workers
• To provide adequate training, supervision and policies
• To recognise that unpaid workers may have to reschedule times due to other commitments and obligations
• To encourage unpaid workers to participate in the decision making processes
• To provide insurance and (ideally) reimburse travel and child care costs for unpaid workers
• To provide a reference that reflects unpaid worker's contributions to the agency
• To provide a forum for conflict resolution
• To provide unpaid workers with tasks appropriate to their capabilities and authority
• To provide an orientation package for unpaid workers

Supervision:

It is expected that an experienced worker will be rostered on with a new worker to provide supervision and additional on-the-job training. At other times unpaid workers may be expected to work with limited supervision.