Managing the Organisation

Planning & Evaluation

Planning

Organisational planning can take many forms, including strategic planning, business planning, market plans and development of work plans.

The following link will direct you to the login page of the Australian Government Attorney-General's Department, Commonwealth Community Legal Services Program (CLSP) website which contains useful CLSP related materials, www.ag.gov.au/cclsp. You will need to enter a username and password to gain access to the site. If you have forgotten this information, please contact the Federation's Administrator on 9652 1501.

Evaluation

Regular organisational evaluation should form part of a CLC's strategic planning process. The resources below should help you with assessing your overall organisation.

• Health Check for CLC`s (2006, Word, 178KB)
  This is a comprehensive (draft) evaluation tool designed specifically for CLC`s and based on the 8 common elements of operation. See also `The 8 Elements of CLC`s - Quick Test`
• Performance Indicators (2007, Word, 70KB)
• Personal staff/committee Health Check (2007, Word, 40KB)
• The 8 elements of CLC`s - a quick test (2007, Word, 48KB)

Legal Needs Studies

• Eastern CLC (2004, PDF, 216KB)
  The Increasing access to legal services for the Outer East proposal was a short submission that developed out of a broader strategy to advocate for an expansion of community legal services to this catchment. The strategy had five components (see section 5) and this proposal was developed early on as a short local needs and advocacy tool. It was intended to develop a more detailed needs analysis and submission later in the campaign but ultimately this was never required. Nevertheless, the Centre’s position was that this was only the beginning and much more data and argument could follow in future if and as required. The data itself was gained from the publicly available information, our Centre data and agency/local government members of the Outer East CLC Reference Group, a partnership formed to undertake and guide the campaign.
• Brimbank Melton CLC (2005, PDF, 50KB)
  This is a short submission advocating for funding for the expansion of community legal services to Melton Shire. The submission draws on population, client and funding data to demonstrate the need for additional funding.
• Loddon Campaspe CLC (2004, PDF, 800KB)
  This report analyses legal needs in the Loddon Campaspe region and advocates for the establishment of a community legal centre to service the region.

Thinking and Planning Ahead: A Resource Manual for Community Legal Centre Staff

Chapters 1 and 2 of this Manual are designed to assist CLCs in their planning and evaluation processes. The Manual contains sample CLSP workplans.

• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 1 (2007, PDF, 243KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 2 (2007, PDF, 1.38MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 3 (2007, PDF, 402KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 4 (2007, PDF, 180KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 5 (2007, PDF, 179KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 6 (2007, PDF, 1.98MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 7 (2007, PDF, 3.94MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 8 (2007, PDF, 2.56MB)
  
  Please note: Rachna Muddagouni is the owner of the copyright subsisting in this resource manual and reserves all rights of that copyright. All requests for permission to reproduce the whole or part of this manual should be referred to Rachna Muddagouni, Victoria Legal Aid, 350 Queen St, Melbourne, 3000.
  

• Planning & Evaluation Information Sheet (2006, PDF, 152KB)
  This sheet provides information specific to the CLSP program to assist CLCs in preparing their CLSP workplans.

If you have a good model or resource that you would like to add to this Toolkit, contact the Federation's Sector Development Officer.