Managing the Organisation

Policies & Procedures

 Thinking and Planning Ahead: A Resource Manual for Community Legal Centre Staff

• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 1 (2007, PDF, 243KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 2 (2007, PDF, 1.38MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 3 (2007, PDF, 402KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 4 (2007, PDF, 180KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 5 (2007, PDF, 179KB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 6 (2007, PDF, 1.98MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 7 (2007, PDF, 3.94MB)
• Thinking and Planning Ahead Resource Manual for CLC Staff - Part 8 (2007, PDF, 2.56MB)
  Please note: Rachna Muddagouni is the owner of the copyright subsisting in this resource manual and reserves all rights of that copyright. All requests for permission to reproduce the whole or part of this manual should be referred to Rachna Muddagouni, Victoria Legal Aid, 350 Queen St, Melbourne, 3000.
  
  
  
• Wyndham Legal Service Policy & Procedures Manual incorporating Service Standards and Performance Indicators  (February 2008, Word, 565KB)
• Code of Ethics Policy (2006, Word, 32KB)
  A generic organisational policy designed to help determine expectations of behaviour and attitudes of staff, volunteers and committee members.
• Communications Policy Help Sheet (2007, Word, 36KB)
  A series of useful questions to ask to assist in the development of communication protocols and/or policies.
• Conflict of Interest Policy (sample)  (2006, Word, 32KB)
  Relates to conflict of interest which applies to committee members and/or staff who attend committee meetings.
• Policy Development Details (2007, Word, 34KB)
• ourcommunity
  Refer to the 'Policy Bank' where you can find a range of free policies and procedures relevant to not-for-profit Boards and Committees and the organisations they govern.

Access to justice for all is a crucial cornerstone of our democracy and a key measure of a civil society. Disability Action Plans are plans that set out steps an organisation needs to take to remove barriers to access experienced by people with disabilities.
These resources have been designed to develop, strengthen and leverage the potential of your centres to ensure that people with disabilities can participate more fully in the justice system.

• Disability Action Plan Guide June 2008 (Word, 290KB)
  This document is a guide for CLCs to assist them to develop a Disability Action Plans for their organisation.
• Disability Action Plan Template June 2008 (Word, 65KB)
  The Template is a blank draft for your centre to use.
• Disability Action Plan Presentation June 2008 (Powerpoint, 266KB)
  This Power Point presentation is made off the Disability Action Guide and a DVD presentation is available on contacting the Federation for a copy.

If you have a good policy that you would like to share with other CLC's, please contact the Federation's Sector Development Officer.